Bend Rock Gym Youth Program Policies

(1) Weather Policy

Bend Rock Gym’s goal is to keep youth programs running whenever possible. Because most BRG youth programs are in the afternoon, we don’t follow any school district cancellation policy. Instead, we will assess the weather and road conditions and will make a decision by 12pm, the day of the particular session. We understand that certain individuals will feel more comfortable than others driving in the variable weather conditions we experience in Bend during the fall and winter months. If we decide to hold classes, please use your best judgement in deciding to join us. If a cancellation is made, we will attempt to contact parents or students by phone or email and will post on Facebook

(2) Refunds And Payments

No refunds, full or partial, will be given for classes missed and not made up during the current session. BRG will not prorate classes with previous knowledge of the participant missing a future class. Once a booking is made, 50% of your payment is non-refundable. 100% of your payment is non-refundable if cancellation is made less than 72 hours before the start of event. Rare exceptions may be made for emergency situations at the discretion of Bend Rock Gym Youth Programs Director and Director of Operations.

(3) Makeup Classes

  • Makeups due to sickness or injury are available if notice is given to a Coach or the BRG Youth Programs Director prior to a particular class
  • To sign a participant up for a makeup class, BRG requires a 24 hour notice and note to assure coaches are prepared for an additional participant in that class
  • Makeups are available only during similar sessions that are currently running
  • Makeups will not be carried over from one session to the next unless the missed class is the last one before the end of the session. In this case, BRG will provide one more week for a makeup class.

(4) Parent or Guardian Perks

If a parent or guardian has an after school program participant actively in class with BRG, that parent can redeem a one-time, hour private technique or belay lesson. We encourage parents or guardians to partake in this free perk in hopes that they will actively engage in their child’s activity and enjoyment of rock climbing. BRG requests that parents and guardians either leave the facility or remain quiet viewers during all class times to assure that participants remain focused and get the most out of the class.

(5) After School Program Membership

A active participant in BRG after school programs can redeem a $30.00 membership for the 6 week session, includes gear, please see the BRG front desk or call 541-388-6764 to learn more. Terms and conditions of this membership are as follows:

  • This membership does not include guest passes
  • Must be redeemed from the start of the current session to the last day
  • Please review gym policies regarding youth in our facility under the age of 14